Aspect® Education Services welcomes you to the Aspect Training web site.
Aspect Education Services offers training (delivered worldwide) which covers all facets of the Aspect Contact Center and Aspect UC Applications. We welcome you to browse through our web site and get yourself acquainted with our training offerings and options.
Here's a downloadable and printable brief look at our offerings for our North America and Europe customers.
Technology
Primers
from
Aspect
Professional Services
Aspect®
Consulting & Innovations Technology Primers allow customers
to enhance their investment value by providing pre-defined formalized
training. The primers are delivered by developers on many
advanced topics and features across a wide variety of Aspect Contact
Center Applications. All primers include post primer support to address
follow up questions for up to one month after delivery.
For the list of available Technology Primers being offered
for Analytics, Workforce Management, Integrations and Voice
applications, click here.
Cost:
If you would like additional
information on the Aspect® Professional Services Technology Primers
or if you have any questions, please contact the Business Innovations
Education team at Innovations.Education@aspect.com.
Aspect Software is proud to offer Microsoft® Training as part of it's Education Services portfolio. Whether your class is in one of our many Training Centers or your location,
our professional instructors strive to deliver the most up-to-date content available. In most cases, our instructors arenot just teachers, they have worked with the products first-hand. From pre-packaged courses to courses customized to fit your needs, Aspect Education Services is the one and only source you need.
To view a searchable catalog of all of our Microsoft training courses, click here.
Aspect offers the following training options:
Product Training: Covers Aspect product training (see Product Training Paths below). Check out the Curriculum Planner for training by product feature set and Contact Center job role.
UC Applications for the Contact Center Training: Covers UC Application training. Click here for more information.
Microsoft® Lync Server Offerings: Prepare and train your organization to start your Unified Communications (UC) journey, Click here for more information.
Legacy ACD Migration Training Distinct learning curriculums cover migrations from Aspect’s legacy ACDs to Aspect Unified IP. Learn more about the unique curriculums for migrations from Aspect CallCenter ACD and Aspect Spectrum ACD.
Product Training Paths
The following product training path brochures are available for Aspect customers:
The Product Training Path brochures have been designed to give you a comprehensive view of training available for each product.
Onsite Training Options Onsite training allows you to get the same high level of training but at a location of your choosing. Click here for more...
Onsite Training System Requirements Aspect offers a unique mobile configuration of hardware which can be used to train anywhere based on availability. Click here for more...
ClassPass Program This program allows you to buy Aspect training in bulk at a discounted price offered in North America and in Europe.
Training Locations Aspect offers training in nine locations around the world. Click here to see a list of the locations and regional contact information.
If you have any further inquiries, email at education@aspect.com or call 1-800-999-4455, option 4 (US and Canada).
Curriculum Planner Aspect product training is categorized into product feature set and corresponding Contact Center job roles. Find out which one is best for you. More about the planner..
Course Catalog Browse through our course offerings.
Personal Transcript (Log in required) If you have a training account with Aspect, please use your Student ID to log in to the training portal and check your training status.
If you would like to register for an account, please fill out this online form to request an Aspect Training Student ID.
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If you are having trouble with our web site, please refer to the Help section.
